Privacy Policy

This Privacy Policy explains our privacy practices and the principles of personal data processing related to the PIENALOTÉ IK website and services.
For any questions regarding data processing, please contact us at: [email protected]

What Information Do We Collect?

We collect personal data that you voluntarily provide to us via email, through online forms, or other direct communication.

When placing an order, you must provide your name, contact details, delivery address, and any other information you choose to share.

How We Use Personal Data

We may use your personal data in order to:

  • provide the services and information you request,

  • process your orders and issue necessary documents,

  • ensure efficient customer support,

  • help prevent security threats or fraudulent activity,

  • send informational messages if you have clearly agreed to receive them,

  • comply with regulatory requirements,

  • [any additional purposes, if applicable].

We may disclose your information to third parties if required by law, in cooperation with supervisory authorities, to prevent unlawful activity, or to protect our legal rights as well as yours and others’.

How We Protect Personal Data

We use various technical and organizational security measures to protect your personal data.
Access to personal data is limited and only available to authorized persons.

Data Retention

We retain your personal data only for as long as necessary to achieve the purpose for which it was collected, and as permitted or required by applicable laws.

Use of Cookies

Cookies are small text files stored on your device by the websites you visit. They are used to ensure website functionality and to provide information to website owners.

This website may set the following cookies:

  • Functional cookies — required for website navigation and essential functions such as the shopping cart.

  • Google Analytics cookies — used to collect visitor statistics to improve site performance and marketing efforts.

  • Targeted advertising cookies — used to improve advertising relevance and effectiveness.

  • Third-party service cookies — such as Facebook “Like” button, YouTube videos, and other embedded services.
    These cookies may track your activity across different websites, and we cannot control them since they are not set by our website.

How to Manage or Reject Cookies

You can reject cookies by using private browsing modes (Incognito/Private mode) in your web browser.
Any cookies created during private browsing are deleted once all browser windows are closed.

To opt out of targeted advertising cookies, you may use the free tools Your Online Choices or YourAdChoices.

Your Rights Regarding Personal Data

If you are a data subject under the EU General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access — to receive information on how and why your data is processed, and to obtain a copy of your personal data in a commonly used electronic format.

  • Right to rectification — to request correction or completion of inaccurate or incomplete data without undue delay.

  • Right to erasure (“right to be forgotten”) — to withdraw your consent and request deletion of your data once it is no longer needed for service provision or legal compliance.

  • Right to restriction of processing — if you contest the processing, dispute accuracy, or oppose the processing where no legitimate basis remains.

  • Right to object — to object to processing at any time unless processing is required for a task carried out in the public interest or justified by an overriding legitimate interest.

  • Other rights under GDPR — for more information, please visit the official EU data protection website.